Terms and Conditions

Effective Date: January 1, 2026

Welcome to A Serene Collection (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products, including the purchase of jewellery and related items. By accessing or using our website, you agree to be bound by these Terms.

1. Company Information

A Serene Collection is an American jewellery company offering ethically sourced gemstones and halal-compliant jewellery.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years old, or the age of majority in your jurisdiction.
  
  

• You have the legal capacity to enter into a binding agreement.
  
  

3. Products & Descriptions

We make every effort to accurately display our jewellery, including materials, gemstones, and craftsmanship. However:

• Colours and appearance may vary due to screen settings.
  
  

• Natural gemstones may have unique variations and inclusions.
  
  

• All product descriptions are subject to availability and change without notice.
  
  

4. Pricing & Payments

• All prices are listed in U.S. Dollars (USD) unless stated otherwise.
  
  

• Prices are subject to change at any time without prior notice.
  
  

• We accept secure payment methods through third-party payment processors.
  
  

• Taxes, duties, and shipping fees are calculated at checkout where applicable.
  
  

5. Orders & Acceptance

• Placing an order does not guarantee acceptance.
  
  

• We reserve the right to refuse or cancel orders for any reason, including errors in pricing, product availability, or suspected fraud.
  
  

• You will be notified if your order is cancelled and refunded accordingly.
  
  

6. Shipping & Delivery

• Delivery times are estimates and not guaranteed.
  
  

• Risk of loss transfers to you upon delivery to the carrier.
  
  

• We are not responsible for delays caused by carriers, customs, or events beyond our control.
  
  

7. Returns & Refunds

• Returns are subject to our Return & Refund Policy, available on our website.
  
  

• Custom, engraved, or made-to-order items may be non-refundable unless defective.
  
  

• Items must be returned in original condition and packaging.
  
  

8. Intellectual Property

All content on this website—including logos, designs, images, text, trademarks, and product designs—is the exclusive property of A Serene Collection and protected under U.S. and international intellectual property laws. Unauthorized use is strictly prohibited.

9. Ethical Sourcing & Compliance

A Serene Collection is committed to ethical sourcing and halal-compliant practices. While certifications may vary by supplier, we strive to uphold transparency, integrity, and responsible craftsmanship throughout our supply chain.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes
  
  

• Interfere with website security or functionality
  
  

• Submit false or misleading information
  
  

• Infringe upon intellectual property or privacy rights
  
  

11. Disclaimer of Warranties

Our products and services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose, except where prohibited by law.

12. Limitation of Liability

To the fullest extent permitted by law, A Serene Collection shall not be liable for:

• Indirect, incidental, or consequential damages
  
  

• Losses resulting from misuse of products
  
  

• Delays or service interruptions beyond our control
  
  

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless A Serene Collection from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website or products.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of the United States and the State in which A Serene Collection is registered, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the courts of that state.

16. Dispute Resolution

At our discretion, disputes may be resolved through:

• Informal negotiation
  
  

• Mediation or arbitration in accordance with U.S. law
  
  

17. Force Majeure

We are not liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, pandemics, labor disputes, or governmental actions.

18. Modifications

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

20. Contact Information

For questions regarding these Terms:

Email: support@aserenecollection.com

Business Address: [Insert U.S. registered address]